At Future Leaders eXperience, Duhigg offered that human brains could handle multitasking until the 1950s when computers emerged, offering more distraction and making multitasking harder. It has become more critical than ever for people to build habits into their lives that help them think more deeply. Instead of being busy all the time, Duhigg said, you become productive.

Who is the CEO or Customer Experience Officer in your company? Gary Magenta, Chief Change Architect and Senior Vice President of Root Inc., engages with with Future Leaders eXperience attendees to literally draw out what makes happy customers.

Poor sanitary design coupled with poor cleaning and sanitation practices can lead to harborage areas where pathogens can survive, increasing the risk of contamination. Developing robust equipment and facility designs in your store can reduce the risk of foodborne illness and makes cleaning easy and sanitary conditions that can be maintained.

Food City was selected for a Gold Plate Award for their omnichannel campaign that excelled in community outreach. To educate and engage their consumers, Food City used in-store, social media, print, and community strategies to spread the message of National Family Meals Month™ far and wide