A study conducted for FMI by Nielsen found that 95 percent of those who learned of the National Family Meals Month™ campaign on social media or by e-mail changed their shopping and consumption habits because of it.

Shopper-centric retailing requires a transformation in our legacy business processes. In a time when the grocery industry is experiencing the most dynamic change in decades with changing food lifestyles, and digital connectedness, shopper-centric retailing is one way to put the customer front and center.

Today’s shoppers feel entitled to information access about the product they are considering and they assume their unique needs should be listened to and addressed.

Have you downloaded the FMI News App? Whether you have used the app once or use it all the time, we’re looking for users to share their experience with us. This is your opportunity to inform our strategy.