FMI’s Chief Food and Product Safety Officer and Senior Vice President of Food Safety Programs, Hilary Thesmar, participated in several symposiums where she shared the retail food industry’s recent food safety efforts.

Today, building real relationships is critical to business, especially in food retail. This relates not only to the relationships we form with our customers, but also the relationships we form internally.

Power of Produce 2017 shows a supermarket’s strength lies both in very high shopper conversion among their primary customers and being a store destination among switchers. From Power of Produce 2017, 39 percent of switchers end up visiting a supermarket as their produce store of choice.

The entire food retail industry today is striving to offer consumers a seamless shopping experience. Almost every company now has an omnichannel strategy that will give consumers every possible opportunity to access its products, services and information.