How Is the Grocery Supply Chain Responding to Coronavirus?

Promoting and Advancing Petroleum Marketing, Retail Grocery, and Convenience Stores in West Virginia

Driving Local Business and Community Growth Across West Virginia

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OMEGA is a West Virginia-based organization dedicated to supporting and advancing the business interests of the state’s petroleum marketing, retail grocery, and convenience store industries.

As a network of over 225 locally owned businesses, OMEGA actively promotes cooperation, advocates for favorable legislation, and provides education and resources to its members. With over 50,000 employees, OMEGA members significantly contribute to the state’s economy, generating more than 10% of all state taxes and supporting local communities through scholarships, charitable donations, and civic involvement.

OMEGA is committed to fostering industry growth while serving West Virginians with essential services like fuel, food, and convenience.

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Your Essential Connection in West Virginia

OMEGA offers three types of membership: Convenience Store Members, Petroleum Marketer Members, and Grocer Members, all of which play a vital role in providing fuel, food, and essentials across West Virginia. As a liaison with state and national agencies, OMEGA works closely with organizations like NACS, PMAA, FMI, and the N.G.A. to advocate on behalf of its members.

We keep members informed through newsletters, legislative updates, an online resource hub, and educational seminars. Additional member benefits include access to the Encova Workers’ Compensation Discount Program and participation in our annual Trade Expo and fundraising efforts for children’s charities. OMEGA is here to support, advocate, and enhance the success of our industry members.

We live in a global economy, which is evident every day in the aisles of a grocery store. In times of crisis, most notably the current situation with increasing cases of COVID-19 in the U.S., shoppers are taking control of their environment – and our grocery supply chain is flexing and demonstrating its resilience.

<p>By Doug Baker, Vice President, Industry Relations, FMI<br /> <img src="https://www.fmi.org/images/default-source/blog-images/supply-chain-resiliancy.tmb-large-350-.jpg?sfvrsn=57edb4c4_1" data-displaymode="Thumbnail" alt="supply chain resiliency" title="supply chain resiliency" style="float: right; margin: 10px;" /></p> <p>We live in a global economy, which is evident every day in the aisles of a grocery store. In times of crisis, most notably the current situation with increasing cases of COVID-19 in the U.S., shoppers are taking control of their environment – and our grocery supply chain is flexing and demonstrating its resilience.</p> <h5>Product Spikes and Plateaus</h5> <p>Depending on the local situation, shoppers are in either preventive-mode or response-mode. For instance, communities experiencing their first reported cases of coronavirus may be securing sanitizing wipes, hand sanitizer, etc. Communities that have already seen several cases of the virus are in more of a response mode, perhaps self-quarantining and securing supplies that bring them comfort and preventive care. This means we’re seeing spikes and plateaus in certain product purchases across the country. We’ll continue to witness this as the coronavirus plays out in the U.S.</p> <h5>Efficiencies in the Supply Chain</h5> <p>As these product spikes and plateaus occur, what is truly amazing is how the grocery supply chain responds with manufacturers and retailers working together to find efficiencies and secondary supply. For example, some of the pumps for hand sanitizer bottles are made overseas, so manufacturers explored packaging options domestically that would help them maneuver in parallel with demand. The same level of efficiency is being applied to high cube products like paper towels and toilet paper when possible, as manufacturers may skip the warehouse entirely to move pallets that are shrink-wrapped and dropped directly at a store.</p> <h5>Supply Pacing</h5> <p>As manufactures receive increased orders for products in demand, they work closely with retailers to pace the supply accordingly. This ensures that there is an equal distribution of product across the supply chain during a crisis — one store doesn’t get a 100% of their order while another store only receives 30% of their product order. Now, just like in a natural disaster, temporary product shortages can and likely will happen, but supply pacing helps ensure these out-of-stocks are short-lived and that the supply chain can respond.</p> <h5>Price Gouging Concerns</h5> <p>In recent days much has been written about issues associated with price gouging. FMI has focused on the fact that many states have consumer protection laws in place to address price gouging, and the bad actors in the supply chain are being identified and taken offline both by law enforcement and by FMI member companies. FMI has also been working closely with state retail associations to monitor for concerns. Consumers should continue to feel empowered and be encouraged to report unfair practices to their <a href="https://www.usa.gov/state-attorney-general">local Office of the Attorney General hotline</a>.</p> <p>As this situation progresses, the grocery supply chain will be tested, but built-in efficiencies and tried and true practices will continue to show how resilient the grocery supply chain can be. I invite you to see my interview that goes into more depth on the grocery supply chain with <em><a href="https://cheddar.com/media/grocers-retailers-gear-up-for-coronavirus-as-demand-spikes">The Cheddar</a></em>.</p> <p><a href="https://cheddar.com/media/grocers-retailers-gear-up-for-coronavirus-as-demand-spikes" class="button" target="_blank">FMI Interview with The Cheddar </a> </p> <p> </p>

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Supporting West Virginia Communities

OMEGA members play a vital role in West Virginia, supporting communities through substantial tax contributions and a wide-reaching presence across the state. With over 55% of the population living in border counties, our members are dedicated to serving both local and regional needs. Beyond business, we’re proud to give back, having contributed over $3.1 million to children’s charities since 2003, reflecting our commitment to making a positive difference.