The Resume of a Store Manager

Promoting and Advancing Petroleum Marketing, Retail Grocery, and Convenience Stores in West Virginia

Driving Local Business and Community Growth Across West Virginia

Our Purpose and Commitment

OMEGA is a West Virginia-based organization dedicated to supporting and advancing the business interests of the state’s petroleum marketing, retail grocery, and convenience store industries.

As a network of over 225 locally owned businesses, OMEGA actively promotes cooperation, advocates for favorable legislation, and provides education and resources to its members. With over 50,000 employees, OMEGA members significantly contribute to the state’s economy, generating more than 10% of all state taxes and supporting local communities through scholarships, charitable donations, and civic involvement.

OMEGA is committed to fostering industry growth while serving West Virginians with essential services like fuel, food, and convenience.

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Join a Community that Champions, Connects, and Elevates!

Your Essential Connection in West Virginia

OMEGA offers three types of membership: Convenience Store Members, Petroleum Marketer Members, and Grocer Members, all of which play a vital role in providing fuel, food, and essentials across West Virginia. As a liaison with state and national agencies, OMEGA works closely with organizations like NACS, PMAA, FMI, and the N.G.A. to advocate on behalf of its members.

We keep members informed through newsletters, legislative updates, an online resource hub, and educational seminars. Additional member benefits include access to the Encova Workers’ Compensation Discount Program and participation in our annual Trade Expo and fundraising efforts for children’s charities. OMEGA is here to support, advocate, and enhance the success of our industry members.

Have you ever wondered what’s included in the job description of a store manager? It requires an individual to have myriad skills and diverse talents to land the job. These hardworking individuals often wear many hats as they jump from project to project to serve their store and customers.

<em></em> <div> <p paraid="3914923" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{171}">By: Rebecca Daniels, Manager, Education, FMI  </p> </div> <div> <p paraid="286239903" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{177}"><img src="https://www.fmi.org/images/default-source/blog-images/img_1281.tmb-large-350-.jpg?sfvrsn=ac09c485_1" data-displaymode="Thumbnail" alt="StoreManagerResume" title="StoreManagerResume" style="float: right; margin-bottom: 10px; margin-left: 10px;" />Have you ever wondered what’s included in the job description of a store manager? It requires an individual to have myriad skills and diverse talents to land the job. These hardworking individuals often wear many hats as they jump from project to project to serve their store and customers.  </p> </div> <div> <p paraid="92795858" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{211}">Here’s a real example of a store manager job description: A retail manager’s role is to run a store successfully. Working on the shop floor, they are in constant contact with their customers and staff. They are responsible for ensuring their staff provide exceptional customer service, as well as, monitoring the financial performance of the store. </p> </div> <div> <p paraid="512836332" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{227}">This includes a list of responsibilities: </p> </div> <div> <div> <ul role="list"> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="1" role="listitem" data-aria-level="1"> <p paraid="1654612911" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{243}">Recruiting, training, supervising and appraising staff. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="2" role="listitem" data-aria-level="1"> <p paraid="2030859911" paraeid="{be801766-a13f-4436-81e4-b8f413b8def3}{252}">Managing budgets. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="3" role="listitem" data-aria-level="1"> <p paraid="1748190768" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{6}">Maintaining statistical and financial records. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="4" role="listitem" data-aria-level="1"> <p paraid="65407953" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{15}">Dealing with customer queries and complaints. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="5" role="listitem" data-aria-level="1"> <p paraid="55659397" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{24}">Overseeing pricing and stock control. </p> </li> </ul> </div> </div> <div> <div> <ul role="list"> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="1" role="listitem" data-aria-level="1"> <p paraid="223365388" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{33}">Maximizing profitability and setting/meeting sales targets, including motivating staff. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="2" role="listitem" data-aria-level="1"> <p paraid="1560115472" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{42}">Ensuring compliance with health and safety legislation. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="3" role="listitem" data-aria-level="1"> <p paraid="1360381790" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{51}">Preparing promotional materials and displays. </p> </li> <li data-leveltext="" data-font="Symbol" aria-setsize="-1" data-aria-posinset="4" role="listitem" data-aria-level="1"> <p paraid="738692707" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{60}">Liaising with head office. </p> </li> </ul> </div> <div> <p paraid="1199480675" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{67}">Each year, we celebrate the hardworking store managers who often wear many hats as they jump from project to project to serve their store and customers through our <a href="https://www.fmi.org/store-manager-awards" target="_blank" rel="noreferrer noopener">Store Manager Awards</a>. Last year, the onset of the ongoing pandemic put the grocery industry on the front lines. The world has watched these leaders adapted, donning even more hats than ever before. The food industry thrives because of the store managers we celebrate today who bring their passion and talents to create unique food experiences for the grocery customer. Now more than ever, is a time to celebrate store managers and their work in good and challenging times. </p> </div> </div> <div> <p paraid="1526228113" paraeid="{0cc6ec13-895b-4bec-bb98-770c10d5c404}{110}">If you know an outstanding store manager, <a href="https://www.abstractscorecard.com/cfp/submit/login.asp?EventKey=EYYKKZUI" target="_blank" rel="noreferrer noopener">nominate them for FMI’s 2021 Store Manager Awards</a>.  </p> </div>

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Supporting West Virginia Communities

OMEGA members play a vital role in West Virginia, supporting communities through substantial tax contributions and a wide-reaching presence across the state. With over 55% of the population living in border counties, our members are dedicated to serving both local and regional needs. Beyond business, we’re proud to give back, having contributed over $3.1 million to children’s charities since 2003, reflecting our commitment to making a positive difference.